Datacard Group is committed to providing outstanding pre- and post-sales support services for all its ID card printer solutions. We deliver unmatched service to ensure every customer solution receives expert planning, implementation and support.
Our extensive maintenance service offerings include all of the necessary professional services to best satisfy our customer requirements. We have extensive knowledge in the areas of smart card planning and consulting, custom integration services, program management, ID services, software support and training. These offerings extend beyond our traditional hardware services and provide our customers total turnkey solutions using the trusted Datacard® brand.
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Integration and Customisation
- Network Design and Integration
- Systems Integration
- Application Development
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Education and Training
- Operator and Administrator Certification
- IT Training
- Customer Engineer Training and CertificationNetwork Design and Integration
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Implementation
- Program Management
- Installation
- Pilot Programs
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ID Services
- Card Issuance
- Data Management
- Enrollment and ActivationNetwork Design and Integration
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Post Implementation Support
- Software Support Services
- On-call/On-site Service
- Depot Repair Services
- Technical Phone Support
Datacard Group's support services include return to depot facilities along with on-call (8 hour response) facilities and extend to our on-site capabilities. All of these packages can include telephone support as required and can be tailored to individual customer needs.
Enquiries to: Mail: ukservice@datacard.com Tel: +44 (0) 1489 5556277